CallPlease now enables you to rename the tabs, making it easier to keep track of wider range of business processes.

We recognize that our users are using CallPlease for so much more than communications management. Companies and teams have used customer Call Actions and Tags to manage lots of different processes in their businesses including:

• Customer Relationship Management (CRM) for more people with dozens or hundreds of customers
• Service Delivery or Ticketing for lawn care, plumbers, or other small services organizations
• Practice Management for small law firms, financial services, consultants and business coachers

With this update, each Call Log can now have a different set of “stages” that utilize three of the colored tabs on the Calls page. Some of examples of customizations we already see:

Application	Red Tab	Blue Tab	Purple Tab
Default	Newly Received	In progress	Need To Call
CRM	Leads	Prospects	Customers
Customer Service	New	In Progress	Follow-up
Project	Unassigned	This Week	Up-Coming

The tab labels can be edited by clicking on the folder icon along the tab bar. We have also added a tab for the sorting controls to allow easier changes to how calls display in the tabs.