Transfer Call is a Call Action that is preconfigured and can be used to support business process as much as just transferring a call.
The call states, other logs and tags are in a slightly different place on the apps. in about 30 seconds, you can learn everything you need to know on the topic
Passwords and other access controls explained, including self-service password reset for all active CallPlease accounts.
Address book integration with Office 365 or Google contacts is a very powerful feature that is part of the Enterprise license in CallPlease
We are trying to make all number handling easy all the way to the app, but it can be complicated